Top 5 Facebook Messenger Chatbot Apps for Shopify

Using website builder tools, like Shopify, to create an e-commerce website is a trend nowadays. And since it’s the age of AI, more and more people are trying to automate their business, and chatbots have become a popular automatic feature on websites. 

But why do you need Facebook Messenger Chatbots on Shopify?

According to statistics from Facebook, 53% of website visitors are more likely to make purchases if they can message to customer support, and people prefer messaging to calling take up 56%. Another statistic showed that businesses can save 30% of customer support costs with chatbots. Also, it is predicted that chatbots can account for 85% of customer support services in 2020, so this is the right time to set up Chatbots for your online business.

Messenger chatbots help e-commerce business reach and engage with Facebook users

  • The open rate of Facebook Messenger messages is 50% and can peak 80%, while organic posts on Facebook only reach 2%.
  • Most Facebook users use Messenger apps on their mobile so it converts up to 5 times compared to Facebook desktop ads, which has to share ad spaces with a large number of ads and content. 
  • Messenger ads messages reduce marketing costs compared to advertising campaigns on Facebook.
  • Send messages to the right groups of customers with segmentation features on Facebook Messenger.
  • You can automate a Facebook Messenger chatbots, for example, for automatic Q&A, asking for contact.
  • You can set up a Facebook Messenger chatbot on Shopify with little effort, and without knowing coding. There are many apps with detail instructions helping you easily launching chatbots on your websites.

Read more: Boost Sales With Some Must-do Facebook Marketing Tips

So having Messenger live chat on your websites helps your customer service works more efficiently and save you a fortune. But choosing an app among hundreds with a lot of same features on the Shopify app is a challenge. Below is the list of the best messenger chatbots apps you can find on Shopify app.

Top 5 Facebook Messenger Apps on Shopify

Messenger Chatbot Marketing by Akohub

top5 facebook messenger chatbot apps for shopify 1

Highlight features:

  • Deliver exclusive product promotions
  • A-few-click Messenger Chatbot set up
  • Cut down on time spent on customer support

Price: Start from $0/month

Facebook Chat Box ‑ Live Chat by Autoketing

top5 facebook messenger chatbot apps for shopify 2

Highlight features:

  • Be integrated for use with Shopify’s chat app. 
  • All positions of Facebook Chat icon on your website
  • Set up the greeting message and popup
  • Automatically set response time
  • The custom icon of Facebook Chat with the text and the color
  • Facebook Chat icon with your Facebook page image
  • The chatbot function
  • Facebook Chat Box displays on both desktop and mobile or other options
  • Facebook Chat icon works on all browsers, even Safari

Pricing: Free

Mmuze by Mmuze

Highlight features:

  • Guide online shoppers via a chatbox
  • Match products from the catalog to buyers’ requests
  • Detect human aid with Seamless Handover
  • Integrate with Facebook Messenger
  • Provide 24/7 support

Price: Free

Exit Intent Popup by OptiMonk

top5 facebook messenger chatbot apps for shopify 3

Highlight features:

  • Capture more subscribers (Email subscribers & Facebook Messenger leads)
  • Promote special offers
  • Reduce cart abandonment
  • Collect feedback
  • Increase cart value
  • Facilitate social sharing

Pricing: Free plan available. Upgraded plan from $29. 

Read more: Facebook Marketing Essentials: Ultimate Facebook Messenger for Retailers

Tidio Live Chat by Tidio

Highlight features:

  • Respond on chat and messenger
  • Enable bots and increase sales
  • Customize design
  • Support multiple languages
  • Support IOS and android

Price: Free plan available. Upgraded plan from $15

Using the right tools is very important because it help you engage with customers better and also save you costs. Besides tools, strategies are also a factor to consider if you want to grow your business. Check our blog to see the up-to-date tactics.

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