Live Support Helps Businesses Establish A Friendly Relationship With Customers!

Maintaining close relationship between retailer and customers is one of the critical keys to successful business growth. Customer care has never been more important in the era of automation and innovation. Autoketing understands this importance, so Facebook Chat Box is created. Let’s see the advantages of this application.

People who use social networks and regularly go shopping online often have Facebook accounts and Facebook Messenger application which helps users exchange information and keep in touch. Taking advantage of these ideal applications, Facebook Chat Box was born to improve communication efficiency between brands and customers.

Thanks to this app, the store can support online customers every time without meeting even at night or even the sellers are doing another work. Besides, this ideal app is also available on the phone, computer or other electronic devices, so the retailers can advise customers and complete a sale everywhere with the smartphone. Suppliers can receive messages of clients and check on their Messenger inbox in any time and circumstance.

This application is found in the application store of Shopify.  saves and loads the chat history between brand and customer automatically during the conversation. It means that the history and context of the conversation won’t be lost, so the exchange between the shop and customer in the Facebook chat will always be seamless. This allows you to understand the needs and preferences of customers. Thus, a long conversation with the customers is maintained and clients can learn more about the products and services.

Another utility is that this useful app can help the buyers save their time but the sellers still can connect to them directly. Currently, various available live chats require users to register by filling out the name, address, email address, and even the phone number.

It takes 7 minutes averagely and many users can’t be patient to complete this process. Facebook Support Chat removes that inconvenience and gives them a quick access to your support. Therefore, you also can see their profile and build a community of customers with the same characteristics.

This application gives customers more satisfaction than ever before and the suppliers can create the suitable selling campaigns. Visit https://autoketing.com/ for more effective applications to boost your revenue.

Why Should Your Online Store Use Facebook Chat Box?

If you are looking for an effective way to interact with customers, Autoketing will give you a good app, Facebook Chat Box. This app connects to Facebook Messenger, so many shop owners use this it to communicate with buyers. We’ll explain the reasons why Facebook Chat Box app is vital for your store’s success.

In fact, more than 50% of people would rather use messaging apps than call customer service. Facebook Messenger contains more than two billion messages exchanged monthly between people and businesses. Many customers use Facebook Messenger and they want several options in order to contact a business.

Customers have different preferences including phone, email or chat live service. Facebook Chat Box chatting app is one of the ideal ways to chat with buyers and get orders. Customers will be satisfied with the variety of means of communication. You can go to the app store of Shopify and find our application. Our other apps are also available on that store.

Plenty of the available live chats require you to register and fill out your name, address, phone number, and email address. You must go through that process and finish it to create an account successfully. Undoubtedly, shoppers are frustrated as they want an immediate support. Using Facebook Chat Box online removes that inconvenience from your customer’s signing-up and gives them a quick access to your support. It’s convenient for you to connect with customers as soon as possible.

When a customer finishes installing the app, you can immediately approach your audience’s personal data. Facebook shares with you the visitor’s full name, profile photo, gender, language preference, and time zone. If you install the app, you can obtain some information about customers. These personal data assist you to create a personalized interaction based on customers’ profile and interests.

You can get insights from your buyers’ data at your fingertips. You investigate shopping behavior and create suitable selling campaigns. Visit https://autoketing.com/ to explore more effective applications helping you boost your revenue.

 

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