Why Should Your Online Store Use Facebook Chat Box?
June 20, 2018
0 minute read
If you are looking for an effective way to interact with customers, Autoketing will give you a good app, Facebook Chat Box. This app connects to Facebook Messenger, so many shop owners use this it to communicate with buyers. We’ll explain the reasons why Facebook Chat Box app is vital for your store’s success.
In fact, more than 50% of people would rather use messaging apps than call customer service. Facebook Messenger contains more than two billion messages exchanged monthly between people and businesses. Many customers use Facebook Messenger and they want several options in order to contact a business.
Customers have different preferences including phone, email or chat live service. Facebook Chat Box chatting app is one of the ideal ways to chat with buyers and get orders. Customers will be satisfied with the variety of means of communication. You can go to the app store of Shopify and find our application. Our other apps are also available on that store.
Plenty of the available live chats require you to register and fill out your name, address, phone number, and email address. You must go through that process and finish it to create an account successfully. Undoubtedly, shoppers are frustrated as they want an immediate support. Using Facebook Chat Box online removes that inconvenience from your customer’s signing-up and gives them a quick access to your support. It’s convenient for you to connect with customers as soon as possible.
When a customer finishes installing the app, you can immediately approach your audience’s personal data. Facebook shares with you the visitor’s full name, profile photo, gender, language preference, and time zone. If you install the app, you can obtain some information about customers. These personal data assist you to create a personalized interaction based on customers’ profile and interests.
You can get insights from your buyers’ data at your fingertips. You investigate shopping behavior and create suitable selling campaigns. Visit https://autoketing.com/ to explore more effective applications helping you boost your revenue.