E-commerce websites serve a part or all of the processes of purchasing and selling products. It also offers services that include processes from displaying, product introduction, service, sales, payment, and after-sales services. It can be seen that an e-commerce website is a virtual shop with full features as in real life. If you want to do business online and build a professional e-commerce website, read the following factors. Also, do not forget to try Shopify‘s App Shipping Bar Master to increase your customer satisfaction.
Website interface that suits the user
Just like real shops, each website will have a different style of design, color, layout to attract users attention. So how is a suit-the-user website? An e-commerce website should be not only informative but also easy to find products. Moreover, it must be a neat and eye-catching layout so that users in any location can return to the home page and know the category that they are in.
Display the “major” product of the store
Home is not only a place to attract and guide customers when they visit your store but also a prime location for you to post “major” product images and discounts programs. Do not let customers spend time looking for promotional products or discounts. They are very interested and spend most of their time looking at new or discounted items.
Purchase instructions and billing information
One of the biggest obstacles for consumers to online shopping is the reliability of their forms of payment and the privacy of their information. Along with these are the stories of being cheated by shoppers who do not send the product and lost user information. These also make consumers afraid of buying online. So, with an e-commerce website, posting information on shopping guides, payment methods, integration of different payment methods will make consumers more secure.
Shipping and return policy
Purchasing on e-commerce websites means that customers will receive the product later, through appropriate shipping. To limit complaints and make a bad impression on your customers, your website needs to post shipping policy and return product. The location is usually chosen as the footer area, so customers can see it at all sites.
For every salesperson, building trust with the customer is one of the top concerns. However, in the e-commerce environment, it is not a simple thing. One of the simplest ways for you to lay the foundations of trust is to make your information clear in an easy-to-see location. This information can be your phone number, facebook account, shop address … along with a brief introduction to your store. For those who first see the product on the sales website, getting this information will help them feel more secure and trust the seller.
If you want to automatically convert all currencies in the world right on your site, try the currency converter box app.
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