The recent technology plays an important role in the success of customer services in many businesses. The customer service apps are used to serve your customers. If you have an online store on Shopify, you need to consider these apps to develop your business.
If you want to hear all the good and bad things your customers are saying about your brand and monitor your company’s online assets and reputation, this app is your first choice.
Customers don’t want to wait on hold after calling you to schedule appointments. Now, by using any mobile or desktop device, they can do it online. This app can send them reminders of upcoming appointments.
The login facebook chat allows enterprises to talk to their customers directly when they surf your website and have questions.
This app is used to manage customer projects. You can know the status of each project at a press of a button when customers ask.
Click With Me Now
You often need to share the customer’s screen in order to offer the best customer service. This app helps you do that with only one click, you don’t need to download any software or register for an account.
Parature for Facebook
You can let your customers talk through Facebook. You can integrate a customer service center into your company’s Facebook page by using the parature’s cloud-based software. This can include a ticket customer support system, a self-service knowledge base, and chat.
This app allows you to send the thank you email to the clients who made a purchase from your online store. Besides, it also gives thanks for their loyalty.
It is more difficult to monitor all the ways customers want to talk to you because of the explosion of communication channels. Now, you can create one universal inbox for a multichannel strategy including Facebook, Twitter, email, phone, and chat from Salesforce.com.
If you are looking for more useful apps and business information, you can access https://autoketing.com/.