One of the keys to retain customers and build customers’ loyalty is good customer service. Great customer service is especially important for not only brick-and-mortar store but also businesses on Shopify. Consumers will be impressed and are more likely to come back to you for the next time. There is a report that 50% of
According to a report in 2006, cross-selling and upselling contributed as much as 35% of the revenue of a business. Analyst Sucharita Mulpuru of Forrester Research said that product recommendations account for an average of 10-30% of an eCommerce site. Therefore, when you run an offline store or online business on Shopify, you should apply
When you recommend your customers to add additional items or shifting to a more premium version of their original choice to increase their cart value is called upselling. Besides, cross-selling is when you suggest to your clients the related products that will go supremely well with the original purchase. There is the fact that cross-selling
Upselling and cross-selling are important strategies for not only offline businesses but also online store on Shopify to boost sales. One of the easiest and most effective ways to increase your revenue and profitability is selling to existing customers. Millions of studies and statistics prove that increasing sales to existing customers is much more cost-effective
Email marketing is always a powerful and popular marketing strategy. Email is a popular communication channel, so if you can take advantage of it, you can turn it into the sales channel. However, in order to get success in this channel, you need to have marketing skills and clever ways to keep your subscribers engaged.